Updating your SAML Certificate and Metadata
To ensure that our SAML certificate and metadata meet the highest possible level of security we regularly update and release new versions. If you do not update your SAML certificate and metadata on the dates and times indicated below, your authentication services will not work.
The following table lists the release dates for our latest versions:
You cannot update BEFORE the date and time listed below.
| Environment | Renewal Date |
|---|---|
| CA Sandbox: | Thursday March 28th, 2024 at 8:15 PM (ET) |
| US1 Sandbox: | Thursday March 28th, 2024 at 8:30 PM (ET) |
| US2 Sandbox: | Thursday March 28th, 2024 at 8:45 PM (ET) |
| FedRAMP Sandbox: | Thursday March 28th, 2024 at 8:00 PM (ET) |
| AU Production: | Sunday, April 7th, 2024 at 11:00 AM (ET) |
| EU Production: | Sunday, April 7th, 2024 at 4:00 PM (ET) |
| CA Production: | Sunday, April 7th, 2024 at 8:30 PM (ET) |
| US1 Production: | Sunday, April 7th, 2024 at 9:00 PM (ET) |
| US2 Production: | Sunday, April 7th, 2024 at 9:30 PM (ET) |
| FedRAMP Production: | Sunday, April 7th, 2024 at 8:00 PM (ET) |
How does this impact me?
- If you do not have SAML/Single Sign-On integration with OneSpan, there is no action required on your end.
- If you have SAML/Single Sign-On integration with OneSpan, and:
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You are using un-encrypted SAML communication, there is no action required on your end. Your application will continue to function as it currently does.
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You are encrypting the SAML communication, you must update the SAML certificate after the renewal dates listed above and before April 13, 2024, at 23:59:59 (UTC). Optionally, you can also update your SAML metadata at any time after the renewal dates.
You must update the SAML certificate before April 13, 2024, at 23:59:59 (UTC).
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If you are a new account, you will need to either install or update the latest certificate, or import the new OneSpan Sign metadata into your OneSpan Sign application configuration. The action you take will depend on your Identity Provider.
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How to download and update your SAML Certificate
To update your SAML Certificate you must update the certificate on your IDP in the OneSpan Sign application configuration. The updated certificate cannot be applied in your environment before the renewal date listed above.
Click here to download the upcoming certificate.
Click here to download the existing certificate. This certificate will no longer be valid on the dates listed above.
How to update your SAML Metadata
To download the latest SAML metadata, click on the appropriate environment following the schedule listed above. This metadata will no longer be valid on the dates listed above.